Legal notice

1. Service publisher

The Pronolulu service is published by THOT Computed, a French limited liability company (SARL) with a share capital of €15,000, registered with the Avignon Trade and Companies Register under number 885 236 398, with its registered office at 308 chemin de Saint Rasset, 84240 Vedène, France.

• Intra-community VAT number: FR 41 885 236 398
• Contact e-mail: contact@thotcomputed.com
• Phone: +33 6 41 81 30 91

2. Publication director

The publication director is Christopher PETITCOLAS, acting as web developer.

3. Hosting provider

The service is hosted by LWS, with offices at 2 rue Jules Ferry, 88190 Golbey, France — +33 1 77 62 30 03.

4. Nature of the service

Pronolulu is a social network with a video-game approach, offering entertainment services. The service provides statistics, odds and indicators to help you structure your own approach and make informed decisions. Pronolulu does not take any real-money stakes and guarantees no winnings: outcomes depend on each user's own choices, which may not work out.

5. Intellectual property

The Pronolulu brand, logo, texts, graphics and interface are protected by intellectual property law. Any reproduction, representation or reuse, in whole or in part, without prior written authorisation, is prohibited.

6. Contact

For any question regarding this legal notice, you may write to contact@thotcomputed.com.

1. Purpose

These Terms of Use govern access to and use of the Pronolulu service, including its community social network “Tribunes”. By creating an account, you fully accept these terms.

2. Registration

Registration is reserved for adults (18 or over). Each user may hold only one account. The information provided must be accurate and kept up to date.

3. User account

You are responsible for keeping your login credentials confidential. Any activity carried out through your account is presumed to be performed by you. Notify support immediately in the event of unauthorised use.

4. Use of the service

• Do not use the service for fraudulent or illegal purposes
• Do not attempt to bypass security measures or automate access
• Respect other users on the Tribunes
• Do not post offensive, discriminatory or illegal content
• Do not post content that infringes the rights of a third party, in particular a logo, a crest or a photograph to which you do not hold the rights

5. Moderation and sanctions policy

To ensure a healthy and respectful environment, Pronolulu applies a progressive moderation policy on its Tribunes social network (chat, tifos, community interactions). The sanctions below concern access to the Tribunes only: your Pronolulu account, your subscription and your Gball remain active and usable at all times.

Prohibited behaviour and content

The following are strictly prohibited on the Tribunes:

• Violent content: any content inciting violence, glorifying violent acts, or threatening a person or group.
• Sexist content: any discriminatory content based on gender, sex or gender identity, or conveying degrading stereotypes.
• Racist content: any content targeting a person or group based on their origin, skin colour, nationality, ethnicity or religion.
• Hateful content: any content inciting hatred, discrimination or violence against a person or group.
• Pornographic content: any sexually explicit content or content intended to shock through inappropriate depictions.

How moderation works

Content goes through simple automatic checks (filters for prohibited terms, format limits) before being published. If it passes them, it is published immediately, without prior review by a person.

• After publication, a language model reviews the published texts. It removes nothing and sanctions no one: when it identifies content likely to breach these Terms, it files an automatic report, which is then examined by a moderator.
• An image or video is published as soon as it is sent but remains hidden while it is analysed automatically. It is removed without human intervention only where the analysis concludes that the content is manifestly prohibited (explicit nudity); in all other cases, it is revealed.
• The warnings, suspensions and bans described below are decided by a moderator.
• An image or a video may be examined by a moderator when it is reported, placed under review by the automated analysis or contested. When content is refused or removed, its image or video is deleted as soon as the decision is taken: only the reason is kept.

Reporting content

Any user may report content or behaviour using the button provided for that purpose, indicating a category and, if they wish, an explanation. Anyone, even without an account, may report illegal content to us at contact@thotcomputed.com, stating the address of the content, the reasons why they consider it illegal and their contact details. Reports are handled diligently and objectively; their author is informed of the action taken, without details of the measures taken against others.

Warning system

1st and 2nd warning:

• No functional impact: reminder of the rules and of these Terms.

3rd warning — temporary Tribunes suspension:

• Suspension of Tribunes access for 7 days
• Exclusion from the seasonal ranking during this period

Maximum sanction — permanent Tribunes ban:

• Permanent ban from the Tribunes (chat, tifos, community interactions)
• Permanent exclusion from the seasonal ranking

What a sanction never affects

A moderation sanction never closes your Pronolulu account and never causes any loss of Gball. You keep access to the analysis and simulation service, to your subscription and to your Gball, which you may continue to buy and use.

Assessment of severity

Depending on severity, moderation reserves the right to apply an immediate reinforced sanction, without following the progressive warning system, up to a permanent Tribunes ban.

Reporting to authorities

Where content or behaviour may constitute an offence, Pronolulu reserves the right to keep the necessary evidence and to pass on relevant information to the competent authorities, in accordance with applicable law.

Appeals

Any decision to remove content or to impose a sanction is notified to you with its reasons: the facts and the content concerned, the rule of these Terms applied, any use of automated means, and the available means of redress.

You may challenge this decision free of charge from your account, by means of a reasoned complaint, for at least six months after its notification. The complaint is examined by a person who, where possible, is not the person who took the decision; the decision is reversed if the complaint is well founded, and the reply is communicated to you with its reasons. You may also refer the matter to an out-of-court dispute settlement body certified under Article 21 of Regulation (EU) 2022/2065 on digital services, or to the competent courts.

Warning counters are reset at the end of each season.

6. Liability

Pronolulu provides data and decision-support tools with no guarantee of results. Content posted on the Tribunes is the responsibility of its authors. Pronolulu cannot be held liable for the prediction decisions made by the user.

7. Business content and certification

The Tribunes feed may contain posts published by third-party businesses, distinct from content posted by other users. A “certified business” badge may accompany some of them: it attests that the business's identity has been verified, and nothing more. It implies no partnership, sponsorship, sporting affiliation, or endorsement by Pronolulu of the offers presented. A logo displayed by a business is that business's sole responsibility.

8. Intellectual property

The Pronolulu brand and the service's own content (texts, graphics, logos, icons, interface) are the property of THOT Computed. Any unauthorised reproduction is prohibited. Sports data (scores, statistics, odds, line-ups) is provided under licence by a sports data provider. The names of clubs, players and competitions are trademarks of their respective holders, cited for information purposes only, without any affiliation: see articles 9 and 10 of the Sales Terms.

9. Changes to the Terms

Pronolulu may amend these Terms, in particular to reflect changes in the service or in the regulations. The new version is presented to you in the What’s new section before it takes effect, together with its date; the version you accepted and the date of that acceptance are kept. If you refuse the new version, you may delete your account at any time.

10. Suspension and closure of the account

You may delete your account at any time from My account. Pronolulu may suspend or close an account in the event of a serious or repeated breach of these Terms, fraud, an attack on the security of the service, or where its holder is a minor. Except in an emergency or where required by law, the measure is preceded by a warning; it is always reasoned and may be challenged under the conditions set out in article 5.

11. Governing law

These Terms are governed by French law, without prejudice to the mandatory rules of the country of residence of a user who is a consumer. The arrangements for settling disputes are set out in articles 12 and 13 of the Sales Terms.

1. Services offered

Pronolulu offers a statistical analysis and sports prediction simulation service. No real money is staked on the service.

2. Subscriptions

Pronolulu offers several subscription plans, including a free plan and paid plans. The details of the available plans, their benefits and prices are shown in the “Subscription” tab of your account and on the sign-up page. Displayed prices are stated in euros, inclusive of all taxes. Before any payment, the summary states the plan, its price, its billing period and the fact that it renews automatically.

A paid subscription is entered into for a period of one month and renews tacitly for an identical period, at the price then in force, unless cancelled. You are informed in writing, under the conditions of Article L215-1 of the French Consumer Code, of the possibility of not renewing the subscription and of the date until which you may cancel it. Any price change is notified to you before the renewal date to which it applies, and you may cancel before that date.

3. Gball

Gball is an internal virtual currency with no real monetary value. It can be neither refunded, nor exchanged for money, goods or a service outside Pronolulu, nor resold. It is used solely to unlock certain features of the service and to place simulated predictions; a successful prediction earns no Gball. Gball is not linked to any real-money stake and cannot be withdrawn as cash. Gball may be purchased, granted with certain subscription plans, earned as a progression reward (welcome, challenges, season, ranking), or by voluntarily watching a rewarded advert.

4. Payment

Payment for paid plans and Gball is made by bank card or any other accepted means of payment, through our secure payment provider. Subscriptions renew automatically at each term unless you cancel. In the mobile app, purchases go through Apple's App Store or Google Play: payment, renewal, cancellation and refund requests then follow the store's terms and are managed from your Apple or Google account. A subscription is held through only one of these channels at a time.

5. Changing plans

You may upgrade your plan at any time: the change is immediate and charged pro rata. A downgrade to a cheaper plan takes effect at your next renewal date.

6. Cancellation

You may cancel your subscription at any time, online, from the “Subscription” tab of your account, through a directly accessible cancellation feature (Article L215-1-3 of the French Consumer Code); a confirmation is sent to you by e-mail. A subscription taken out in the mobile app is cancelled from the subscription settings of your Apple or Google account. Cancellation takes effect at the end of the current period; you then return to the free plan. No pro-rata refund is made.

7. Right of withdrawal

Subscriptions and Gball packs are digital content supplied as soon as payment is made. On the website, the payment button is marked with an asterisk and accompanied by the statement: “* By confirming, I request immediate delivery of my purchase and acknowledge that I lose my right of withdrawal upon that delivery.” By confirming this button, you expressly request immediate performance of the contract and expressly waive your 14-day right of withdrawal (Article L221-28 13° of the French Consumer Code). Without this confirmation, no payment is initiated. The date of your consent and the version of these Terms of Sale are kept; the purchase confirmation e-mail restates this consent.

Purchases made in the mobile application are sold by the App Store or Google Play: the right of withdrawal and refunds follow the conditions of the store concerned.

8. Invoicing

An invoice is issued for each payment and remains available in your account area. Out of concern for the protection of your private data, we do not collect your postal address. In accordance with the applicable regulations, your invoices will carry the legal mention of absence of address.

9. Intellectual property and third-party trademarks

The names of football clubs, players, coaches and stadiums, as well as the names of sporting competitions (such as the Champions League, Ligue 1, etc.) reproduced on the Site are registered trademarks or the exclusive property of their respective holders. The Site's publisher has no partnership, affiliation, sponsorship or licensing relationship with these clubs, leagues or sporting federations. The use of these names and designations is strictly limited to informational, descriptive or factual referencing purposes regarding sporting events, in accordance with the regulations governing the nominative use of trademarks.

10. No official affiliation

This Site is published entirely independently. The Service offered is in no way approved, supported by or associated with FIFA, UEFA, the LFP or any other official football body. The User acknowledges that purchasing our services confers no official right, access or ticket to the competitions mentioned.

11. Refunds and legal guarantees

Except where the right of withdrawal is exercised and applies, purchases are not refundable. This rule does not deprive the consumer of the legal guarantee of conformity of digital content and services (Articles L224-25-12 et seq. of the French Consumer Code): in the event of failure to supply or lack of conformity, you may obtain that the content be brought into conformity or, failing that, a price reduction or termination of the contract with a refund. For a subscription, the guarantee covers any defect that appears during the period of supply. To invoke it, write to contact@thotcomputed.com.

In the event of a bank dispute or a refund granted by the App Store or Google Play, the corresponding Gball are removed from your balance up to the Gball available, and a subscription reverts to the free plan.

12. Governing law and jurisdiction

These Sales Terms are governed by French law. In the event of a dispute, you are invited to contact THOT Computed first in order to seek an amicable solution. Failing agreement, the dispute is brought before the competent courts under the ordinary rules of law; if you are a consumer, you may in particular bring proceedings before the court of your place of residence. These provisions do not deprive you of the protection afforded by the mandatory rules of the law of your country of residence.

13. Consumer mediation

In accordance with Articles L612-1 et seq. of the French Consumer Code, if you are a consumer and a written complaint previously sent to THOT Computed has not been resolved, you may refer the matter free of charge to the consumer mediator on which we depend, within one year of that complaint: currently being finalised.

1. Data controller

THOT Computed, publisher of Pronolulu, is the controller of the personal data collected on the service. For any question about your data, you may write to requests@thotcomputed.com.

2. Data collected

• Identification data: surname, first name, e-mail address, username
• Connection data: IP address, user-agent, technical logs
• Usage data: simulated prediction history, preferences, activity on the Tribunes
• Payment data: handled by our payment provider (no card data is stored on our servers)

3. Purposes and legal basis

• Providing the service and managing the account (performance of the contract)
• Security, fraud prevention and moderation (legitimate interest)
• Compliance with our legal and accounting obligations (legal obligation)
• Access to your own activity history (performance of the contract)
• Rewarded ads on the website, served without personalisation (performance of the contract: the reward you request)
• Rewarded ads in the mobile app (performance of the contract; their personalisation relies on your consent, see section 9)
• Marketing emails (optional consent, given through a box that is unticked by default and withdrawable at any time in My account)
• Gaming limits and self-exclusion (explicit consent, see section 15)
• Push notifications (consent, given through your device's authorisation and withdrawable in its settings)
• Moderation of published content and handling of reports (legitimate interest in ensuring a safe space, and legal obligations of content hosts)
• Backups and restoration of the service after an incident (legitimate interest)

Where processing is based on legitimate interest, you may object to it on grounds relating to your particular situation. Data marked as mandatory in the forms is necessary for entering into the contract: without it, the account cannot be created.

4. Data protection

Your sensitive personal data is encrypted in the database (pgcrypto, AES-256). Passwords are hashed with bcrypt. IP addresses we keep (sessions, logs, presence log) are encrypted; the presence log IP is also truncated before encryption. Access to data is strictly limited and logged.

Our operators' access to the administration console can be protected by a second authentication factor. The corresponding secret is encrypted in the database, and the recovery codes are hashed there, never kept in the clear.

5. Recipients

Your data is never sold. It is only shared with the following recipients, strictly as needed for each purpose, or with competent authorities upon lawful request:

• Hosting: LWS, 2 rue Jules Ferry, 88190 Golbey, France — processor.
• Email delivery: OVH SAS, France — processor.
• Payments on the website: Stripe Payments Europe Ltd (Ireland) and Stripe, Inc. (United States) — payment and billing data.
• In-app purchases: Apple (App Store) and Google (Google Play), which collect the payment as independent controllers, and RevenueCat, Inc. (United States), a processor that tells us the status of your purchases and subscriptions using a technical identifier, without your name or email address.
• Push notifications: Google (Firebase Cloud Messaging), which receives your device's push identifier and the notification content — processor.
• Sign in with Google: if you choose it, Google sends us your email address, your first and last name and a Google account identifier, which we keep to recognise you.
• Rewarded ads: Google Ireland Limited (Google Ad Manager on the website, Google AdMob in the mobile app), see section 9.
• Language models (moderation and translation): run on our infrastructure, see section 16.
• Backup storage: OVH SAS, France, processor, see section 11.

6. Retention

Your data is kept for as long as you are registered, then deleted or anonymised, subject to the periods below and to statutory retention periods.

• Images and videos of content refused by the automated analysis or removed by a moderator: deleted as soon as the decision is taken, with no copy kept; only the decision and its reason are retained.
• Files sent but never published: 24 hours at most.
• Log of moderators' viewings and decisions: 365 days.
• Technical logs: 90 days; security logs: 365 days.
• Sessions: 30 days after expiry; push notification identifiers: deleted as soon as their session is closed or expired.
• Presence log (real-time messaging): 90 days.
• Support requests: 1 year after closure.
• Read notifications: 180 days.
• Automated analyses of published media: 90 days.
• Referral invitations: 30 days after sending.
• Export archive of your data: 48 hours after it is prepared.
• Private messages, posts and comments: until deleted by their author or until the account is erased.
• Business account and supporting documents: until the account is deleted, effective 30 days after the request.
• Invoices, payments and in-app purchase receipts: 10 years (accounting obligations), without direct identity data once the account is erased.

When you delete your account, your data is erased or anonymised on our side. Our payment providers (Stripe and, for in-app purchases, Apple, Google and RevenueCat) keep the billing and purchase data required by their own accounting and legal obligations, including a 10-year period: it is not erased when the account is deleted. At Stripe, your customer record is anonymised.

Your activity history — posts, comments, reactions, supporter links, predictions and Gball purchases — can be viewed in your account over a rolling 24-month window. It is not kept as a separate log: it is rebuilt on request from your existing data.

7. Your rights (GDPR)

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to data portability
• Right to object to and restrict processing
• Right to withdraw a consent given at any time, without affecting processing already carried out
• Right to set instructions regarding the fate of your data after your death

You may exercise these rights by writing to requests@thotcomputed.com; access, rectification, export and deletion are also available directly in My account. We reply within one month, which may be extended by two months for a complex request, in which case you are informed. You also have the right to lodge a complaint with the competent supervisory authority (the CNIL in France).

8. Cookies

Pronolulu uses only the cookies strictly necessary for the service to work, which do not require your consent: the session cookie (signing in to your account, duration of the session), the cookie protecting against request forgery (CSRF, duration of the session) and the “pronolulu_lang” cookie, which remembers the language you chose. Your theme choice is stored in your browser's local storage. No audience measurement cookie is set. No advertising cookie is set unless you deliberately start a rewarded ad (see article 9).

9. Rewarded ads

You may choose to watch an ad to receive Gball. This feature is entirely voluntary: no ad is displayed anywhere else in the service, and nothing starts without an action on your part.

Ads are served by Google Ireland Limited (Google Ad Manager on the website, Google AdMob in the mobile app), acting as an independent controller: it decides for itself how this data is used, under its own privacy policy (policies.google.com/privacy). When you start an ad, that provider receives the technical data required to serve it and to prevent fraud: IP address, device and system type, and where applicable cookies set on that occasion.

We pass on neither your name, nor your email address, nor your username. The identifier sent with the request is a single-use technical identifier, created for that viewing and meaningless outside our servers.

On the website, the ad is requested without personalisation: the ad network cannot use it to profile you. Legal basis: performance of the service you request by starting the ad, which always remains optional.

In the mobile app, the ad network also receives your device's advertising identifier. The first time you request an ad, a Google form asks whether you accept personalisation: declining removes no reward, and ads are then served without personalisation. Legal basis for personalisation: your consent, which you can withdraw at any time; the advertising identifier can be reset or disabled in your phone's settings.

10. Automated review of business applications

When a company submits a registration file, the supporting documents provided are first read automatically, in order to check that the declared information is consistent.

This reading is performed by a language model running on our own infrastructure. The component responsible for it has no access to the internet: the documents submitted are passed to no third party, and never leave our servers.

This automated step produces no final decision. At most, it opens publication without further delay; it never grants the certified business badge, which is a matter for human review and for that alone. A file the automated step did not clear is not refused: it is passed to an operator, who decides with the reason in front of them.

You may at any time request that your file be reviewed by a person, contest the outcome of this step and put forward your point of view, by writing to requests@thotcomputed.com.

11. Backups

Our databases are backed up regularly, so that the service and your data can be restored after an incident. These backups are encrypted, and their decryption key is kept separately.

They are replicated with a storage provider, distinct from our host, acting as a processor and located in the European Union: OVH SAS, France. A backup kept on the very machine it backs up protects against nothing: that is the reason for this separation.

Backups follow the same retention periods as the data they contain. An erasure requested under article 7 is applied to backups as they rotate, not instantly — for as long as it takes the backup still holding your data to reach the end of its retention, that is 130 days at most.

12. Transfers outside the European Union

Some of our processors are established outside the European Union, or may transfer data there as part of their own operations.

Payment provider (Stripe, Ireland and United States) — processes payment and billing data. Transfers to the United States rely on the European Commission's standard contractual clauses, supplemented by the EU–US Data Privacy Framework to which this provider adheres.

Advertising provider (Google Ireland Limited) — involved only if you voluntarily start a rewarded advertisement (article 9). The contracting entity is established in Ireland; any transfers to the United States rely on the same safeguards.

Sports data provider — receives no personal data: we query it about fixtures and teams, never about people.

In-app purchases (RevenueCat, United States) — receives a technical identifier and the status of your purchases. Transfers rely on the European Commission's standard contractual clauses and, where applicable, on the EU–US Data Privacy Framework.

Apple and Google (app stores, notifications, Google sign-in) — their transfers to the United States rely on the EU–US Data Privacy Framework and standard contractual clauses.

Our servers, databases, backups and the language model that reads company files are hosted in the European Union. You may obtain a copy of the safeguards governing these transfers by writing to requests@thotcomputed.com.

13. Additional processing

Displayed origin — you may state a country on your profile and filter the Tribunes feed by country. This is separate from your billing country, which is never exposed to a third party nor used for this filtering. It is optional, public by design, and erasable at any time.

Voice notes — private messages may contain an audio recording. It is kept like the rest of the conversation, deleted with it, and removed when you exercise your right to erasure.

Presence log — for messaging and live presence indicators, we keep the date of your real-time connections, your truncated and then encrypted IP address and a fingerprint of your user agent, for ninety days.

Sessions — the list of your connected devices is kept so you can close a session remotely. It holds an encrypted IP address and a user agent, retained thirty days after expiry.

Referrals — the address of someone you invite is kept as a one-way fingerprint, never in clear text, for thirty days after the invitation is sent: long enough to avoid inviting them twice and to link their sign-up to your invitation.

Business statistics — professional accounts view aggregated audience metrics on their publications. No identifying data is shared with them, and a figure covering too few people is suppressed rather than displayed.

Support — the screenshot you attach to a request is encrypted at rest, and the request is deleted one year after it closes.

Device information — a support request only keeps your browser, operating system, app version and screen size. Nothing that would single out your device.

Marketing emails — at sign-up, an optional box, unticked by default, lets you agree to receive our news and offers by email. We keep your choice and its date; you can change it at any time in My account. Refusing changes nothing about access to the service.

14. Minimum age

Pronolulu is reserved for people aged 18 or over. We do not knowingly collect any data about a minor; an account opened in breach of this condition is closed and its data erased as soon as we become aware of it.

15. Gaming limits and self-exclusion

The limits you set for yourself and your self-exclusion requests may reveal information about your health, within the meaning of Article 9 GDPR. They are processed only at your request, to apply the protection you chose, and are never used for commercial purposes.

No reason is asked of you. The protection itself is kept after your account is deleted, in a form that no longer directly identifies you: without it, signing up again would be enough to lift it.

16. Automated moderation and translation

Texts published in the Tribunes are reviewed after publication by a language model, in order to identify those that might breach the terms of use; content may also be translated automatically when a reader asks for it. The model removes nothing and sanctions no one: it files a report, which is examined by a moderator.

Published images and videos are analysed automatically and remain hidden during this analysis. Only manifestly prohibited content (explicit nudity) is removed without human intervention. This removal concerns the content, never your account: no sanction is imposed without a moderator's decision. You are informed of the removal and its reason, and may challenge it from your account: a moderator then re-examines the content (article 5 of the Terms of Use).

These models run on our infrastructure or at a hosting processor (section 5), which is bound not to reuse your content: it is not passed to any artificial intelligence provider for training purposes. Image analysis is always performed on our servers. Legal basis: our legitimate interest in ensuring a safe space, and our obligations as a content host.

A moderator may examine an image or a video when it is reported, placed under review by the automated analysis or contested; the same applies to your profile picture. Screenshots attached to a support request are seen by the support team, and the documents of a business account by the team in charge of certification. Only the people who need them for that task have access, and every viewing is recorded — who, when — together with the decision taken. These media are used only for moderation, support or certification: they are neither reused for other purposes, nor copied, nor used to train a model. When content is refused or removed, its image or video is deleted as soon as the decision is taken.

17. Acceptance of the terms of use

When the terms of use change, the new version is shown to you in the What’s new section. We keep the version you accepted and the date you accepted it, so that we can establish which terms applied to your use. This record is included in your data export and survives the deletion of your account, without any identity data.

18. Data protection officer

Data protection officer: Christophe COEFFIER, christophe.coeffier@thotcomputed.com. Until then, your requests are handled at requests@thotcomputed.com.

1. A simulation service

Pronolulu is a statistical analysis and simulation platform. No real money is wagered on the service and no real winnings are paid out. Pronolulu is not a gambling operator: it holds no licence from the French National Gaming Authority (ANJ), records no money stakes and does not act on behalf of any operator. We nonetheless encourage a responsible approach to gambling.

2. Minimum age

Use of Pronolulu is strictly reserved for adults (18 or over). At registration, you declare on your honour that you are of legal age. Gambling is prohibited for minors, including emancipated minors (Article L320-7 of the French Internal Security Code, Code de la sécurité intérieure). An account opened by a minor is closed as soon as we become aware of it.

3. No promise of winnings

Pronolulu provides statistics, odds and indicators to help you structure your thinking. The service is not prediction advice and guarantees no outcome. The analyses offered may not hold true. If you also gamble with a licensed operator, only stake what you can afford to lose: gambling carries risks of debt, addiction and isolation.

4. Limits and control

• Set yourself usage-time limits
• Never treat simulations as real-money staking advice
• Daily, weekly or monthly limits on Gball purchases and stakes can be set in your account; raising a limit only takes effect after 7 days
• A voluntary self-exclusion feature is available in your account. It can only be lifted before its end date at your written request to support; every lifting is justified, dated and attributed to the operator who granted it.

5. Help and support

If you think you have a gambling problem, professionals can help you in full confidence: in France, Joueurs Info Service on 09 74 75 13 13 (standard rate), SOS Joueurs on 09 69 39 55 12, or at joueurs-info-service.fr. You may also request voluntary exclusion from gambling from the French National Gaming Authority (anj.fr), which applies to all licensed operators.

6. Season draws

Prize draws may be held at the end of the season. Participation is free: it relies solely on tickets obtained by progressing through the free tiers, and no purchase, subscription or payment makes it possible to obtain a ticket or to increase one's chances. Each draw is governed by rules setting out the conditions of participation, the prizes and the award arrangements: https://pronolulu.com/tribunes/reglement-tirages.